1.- How do we do the Data Processing?
To access and / or use the services of Sanjuan Hermanos S.A. is necessary to previously provide us with certain personal data. In accordance with the provisions of Law 15/1999 on Protection of Personal Data (LOPD) we inform you that the data collected during navigation and purchase will be incorporated into a file registered with the Spanish Agency for Data Protection, which is responsible Sanjuan Hermanos S.A. CIF: A03200326 and tax domiciled at Calle Ventorrillo, 19 – 03450 Banyeres de Mariola (Alicante), registered in the commercial register of Alicante.
Sanjuan Hermanos S.A. guarantees that it has adopted appropriate security measures, such as firewalls, encryption technologies and passwords to prevent and avoid unauthorized use of personal data. In addition, Sanjuan Hermanos S.A. guarantees the confidentiality of your personal data and that they will not be transferred or sold to third parties. In any case Sanjuan Hermanos S.A. will disclose to the competent authority the personal data and any other information that is in its possession or accessible through its systems and is required in accordance with the applicable legal provisions.
2.- Who is responsible for the data file?
The information you provide through our forms or the data you fill in to receive the purchase, will be included in the data file under the responsibility of Sanjuan Hermanos S.A. with CIF: A03200326 and tax domicile at Calle Ventorrillo, 19 – 03450 Banyeres de Mariola (Alicante).
The responsible for security and data protection is the same company Sanjuan Hermanos S.A. For any questions or queries about the purpose of the data we store, modification or cancellation of these, you can contact us at the email: email@example.com
3.- What Personal Data do we obtain and what do we do with them?
So that you can use our service of purchase of products related to urban cycling and the service of Sanjuan Hermanos S.A., we use some information about you that we obtain in different ways and at different times:
3.a. We will use the Personal Data that you yourself give us when you create a user account: name, surname, password, email address, telephone number and postal address.
3.b. We also use other information about you: the IP address from which you connect for security reasons and to show you the store in the language corresponding to the area where you visit us, and clicks on products and categories that you make for analysis, recommend products and improve our platform.
3.c. And finally we obtain information from different social networks, which provide it to us only if you have accepted it in their corresponding terms and conditions.
4. What do we use your Personal Data for?
We use your Personal Data for the following purposes:
4.a. Provision of the Service.
– Manage the creation of your user account and/or modify it.
– Send you by email the tracking number of your order.
– Allow you to access a history of your purchases.
– Facilitate access by email or from your account to the invoices of your orders.
4.b. To carry out Marketing Actions
– We use your data to send you news related to urban cycling and news and offers from Sanjuan Hermanos S.A..
– In no case we will send you communications from other companies or products that have nothing to do with the activity of Sanjuan Hermanos S.A..
– Please note that you can unsubscribe from these communications at any time. You will only have to access your account to modify this preference.
4.c. Improving the Service We Provide
– We work on the constant improvement of our online store, in the browsing and shopping experience both from computer and mobile devices. As we told you briefly in point (3.c.) we use certain data during navigation that allow us to analyze behaviors, collect the clicks that have been made on certain products and recommend products during your navigation to make your shopping experience more customizable and satisfactory.
5.- For how long will we use your Personal Data?
The new Data Protection Regulation establishes a period of retention of Personal Data in each of the purposes for which we use them
5.a. Provision of the Service
We will use your Personal Data until you decide to stop using our Service. For this you must delete your user account. As long as you do not unsubscribe from our Service, we will continue to process your Personal Data.
5.b. To carry out Marketing Actions
We will use your Personal Data for the marketing purposes set out in section (4.b.) for as long as you have agreed to receive communications from us. We will stop using them when you have logged into your account and unchecked the box to stop receiving communications from us.
5.c. Improving the Service We Provide
We will use your Personal Data until you decide to stop using our Service. To do so, you must delete your user account. As long as you do not unsubscribe from our Service, we will continue to treat your Personal Data.
6.- Will we share your Personal Data with third parties?
We will not share your Personal Data with any company for the purpose of using this data in advertising and marketing activities.
If we will share your data (related to the shipping address), only in the case that you buy a product that we do not have in our logistics center, so that the supplier can send you the order directly from its warehouse, or in cases of warranty.
If we will share your data (relating to the shipping address) with logistics companies, necessary for your order to reach its destination.
Whether we will share your data (not personal data, only navigation data) with the analytics tools we use such as Google Analytics.
Whether we will share your data (not personal data, only navigation data) with the marketing tools we use such as Google Adwords, Facebook Ads, Bing Ads and Criteo Advertising.
7.- What rights do you have regarding Data Protection?
As a user of Sanjuan Hermanos S.A. you have a series of rights so that you can decide and control at all times how we use your Personal Data. You can exercise these rights at any time and you must do so via email: firstname.lastname@example.org so that we can assist you. You have the following rights:
7.a. Access and Rectification
You can ask us to tell you if we are using your Personal Data and what data we have about you, what we are using it for and the period of time we are going to keep it. You may also ask us to amend any of the information we hold about you so that it is up to date.
7.b. Right of Deletion (right to be forgotten)
You may ask us to delete Personal Information we have about you. For example, if you have unsubscribed from our service by deleting your account, it is no longer necessary for us to continue to process your Personal Data for any purpose.
7.c. Right to object
You have the right to object to our use of your data to send you promotional communications. Through this link you can permanently unsubscribe from receiving our communications.
7.d. Right of Limitation
You can ask us to temporarily limit the processing of your Personal Data, when they are not correct and we need to confirm them. Also when we no longer need them, but you prefer that we keep them to access your history or invoices.
You have the right to portability of your data. You may ask us to provide you, where technically feasible, with a structured, commonly used, computer-readable file containing information about orders you have placed and Personal Data we store about you.
8.- Updating and Modification
9.- Applicable Law and Jurisdiction
In general, the relationships arising from the provision of services contained in our online store portal are subject to Spanish law and jurisdiction. For the resolution of problems or questions related to this Web site, please contact Sanjuan Hermanos S.A. through our email: email@example.com
10. – General information in compliance with Law 34/2002. LSSICE
Owner of the portal: Sanjuan Hermanos S.A. with CIF/VAT: ES A03200326.
Registered in the Mercantile Register of Alicante.
Fiscal address: Calle Ventorrillo, 19 – 03450 Banyeres de Mariola (Alicante)
Sanjuan Hermanos S.A. considers as a basic objective to guarantee the privacy and confidentiality of the personal data of users collected through any system that allows the transmission of data. Therefore, it expresses its commitment to comply with the legislation in this area is in force at all times.